If you already have Dropbox installed, uninstall the application. Do not right-click, and do not command-click Run as an Administrator. Follow the instructions in the install wizard. If you’re asked for an administrative username and password, enter them or contact your administrator to sign in. If you’re not asked for an administrative username and password, you’re already an admin on your computer. Complete the installation and sign in to Dropbox. Why does the Dropbox desktop app for Mac require Keychain access? Keychain is a password management system for Mac. Clicking Deny will result in a "Couldn't start Dropbox" error message.To grant Keychain access to Dropbox, click Allow or Always Allow (recommended for seamless access) when prompted to do so from Mac.Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app preferences. For security reasons, Dropbox will not start without access to your Keychain. 
What is the Dropbox Web Helper for macOS?ĭropbox Web Helper supports the Dropbox user interface on Mac computers. It only runs when the desktop app is running.
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